Terms and Conditions

Service Agreement

1. Pricing Details

  • Standard Rate: $35 per hour for 1-2 children, plus an additional $5 per hour for each extra child.
  • Minimum Booking: 4 consecutive hours.
  • Holiday Rate: 1.5x the standard rate.
  • Special Holiday Rate: 2x the standard rate.
  • Additional Costs: If the sitter requires valet parking at a hotel, this fee (determined by the hotel) will be added to the final bill.
  • Pet Care: The same rates apply for pet care services.

2. Holiday and Special Holiday Rates

  • Holidays: Services on these dates are billed at 1.5x the standard rate:
    • Valentine’s Day
    • Easter Sunday
    • Mother’s Day
    • Father’s Day
    • Memorial Day
    • 4th of July
    • Labor Day
  • Special Holidays: Services on these dates are billed at 2x the standard rate:
    • Thanksgiving Day
    • Christmas Eve (after 4 pm)
    • New Year’s Eve/Day

3. Payment Terms
The client agrees to pay The Jungle Agency directly for all childcare/petcare services, per the rates outlined above. The minimum 4-hour service fee will be charged to secure the reservation. Any remaining balance will be charged at the end of the service. If the service is canceled at least 24 hours before the scheduled start time, the full amount will be refunded.

4. Credit Card Processing Fee
A 4% processing fee will be added to the total bill for payments made by credit card.

5. Booking Policy
Childcare/petcare services provided by sitters associated with The Jungle Agency must be contracted exclusively through The Jungle Agency office. Direct arrangements with sitters are not permitted.

6. Hotel Premises Policy
Sitters are not authorized to take children or pets off the hotel premises under any circumstances.

7. Pool Permission
Sitters may accompany children to the pool only with written permission from the parent or guardian, specifying that the child is allowed to swim under the sitter’s supervision.

8. Liability Release
By booking services, the undersigned parent/guardian releases and discharges The Jungle Agency and the hotel from any claims, suits, judgments, or damages that may arise in connection with childcare/petcare services provided by The Jungle Agency.

9. Cancellation Policy
A cancellation fee of $140 will apply if services are canceled within 24 hours of the scheduled booking time.

10. Last-Minute Reservation Fee
Bookings made less than 5 hours in advance will incur a $70 last-minute reservation fee.